Plug our certified mechanic network into your retail, warranty or fleet operations. One API, one SLA, one monthly report — full geographic coverage without the overhead of an in-house service team.
Co-branded 'Book a mechanic' modules on your PDPs and warranty pages. Pre-populated jobs from SKU + bike model. White-label options available.
Bulk booking APIs, route-clustered visits, and monthly reports on failure patterns and cost-per-bike. Ideal for delivery, hire and corporate fleets.
Deep-link from checkout to install booking. Mechanics keep 100% of the £35 labour — you keep the parts margin and a happier customer.
Approved-mechanic network for claims and proactive servicing. Photo-evidenced inspections, audit-ready reporting.
Scheduled preventative maintenance, swap-and-go logistics, and a single point of accountability across regions.
On-site servicing for hotels, offices and residential schemes that offer e-bikes to staff or guests.
Send us the customer postcode, bike model and part SKU; we route to the nearest specialist and notify your system at every status change via webhooks.
Create a job
POST /v1/jobs
{
"customer": { "postcode": "EC1A 1BB", "phone": "+44…" },
"bike": { "make": "Riese & Müller",
"model": "Charger4",
"system": "bosch_perf_cx" },
"part_sku": "BSC-CHAIN-12-X1",
"fault": "drive chain replacement",
"callback": "https://yourapp.com/hooks/jobs"
}Receive status webhooks
POST → your callback URL
{
"job_id": "job_8x2k…",
"status": "in_progress",
"mechanic": { "id": "mech_72…", "rating": 4.9 },
"eta": "2025-05-13T15:40:00Z"
}30-minute call to confirm volumes, geographies, SLAs and the right commercial model.
Full sandbox environment with sample jobs and webhook playbacks. Test in a day.
Go live in 1–2 cities. We monitor every booking and tune routing in real time.
Roll out to remaining geographies with a dedicated account manager and monthly reporting cadence.
Cargo fleet · 240 bikes
Scheduled servicing plus fast on-demand response. One monthly report instead of nine supplier invoices.
DTC e-bike brand
Bundled an at-home setup visit with every order. Reduced motor returns by 19% in the first 6 months.
Parts platform
Adding a 'Book install £35' button on PDPs increased conversion and average order value.
For partners with parts integration, we operate at zero labour-margin and earn from the parts uplift. For pure-labour partnerships we charge a flat platform fee per completed job — quoted up front based on volume.
Yes. We offer embeddable widgets, an iframe flow, or a fully white-labelled API integration with your branding throughout.
Standard SLA is 48-hour booking-to-attendance in our 16 live cities. Tighter SLAs (same-day, 4-hour) are available for an uplift in selected geographies.
Every mechanic in the network is system-trained, insured and rating-monitored. Partner-flagged jobs get priority routing to top-rated mechanics with the relevant specialism.
A monthly dashboard covering job volumes, completion times, ratings, top failure modes by model, and cost per bike. CSV exports and a read-only API are available for ingestion into your BI stack.
Tell us about your fleet, customer base or product roadmap. We'll come back with a scoped proposal within three working days.